Privacy Policy
Rebound Skin ("Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rebound Skin Pty LTD. in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles (APPs).
By using our website www.reboundskin.com.au ("Site") or any of our services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information directly from you or through your interactions with us. This may include:Identity Information: Full name, date of birth, gender, and other identifying information.
Contact Information: Email address, mailing address, phone number, and other contact details.
Payment Information: Credit or debit card details, billing information.
Account Information: Username, password, and other login details.
Transactional Information: Details of products or services you have purchased from us.
Other Information: Any other information you voluntarily provide to us.
1.2 Sensitive Information
We may also collect sensitive information if necessary and with your explicit consent. Sensitive information includes health information, racial or ethnic origin, or any other sensitive data as defined by the Privacy Act.1.3 Automatically Collected Information
We may automatically collect certain information when you visit our Site, such as:Technical Information: IP address, browser type, device type, operating system.
Usage Information: Pages viewed, links clicked, and other actions taken on the Site.
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our Site (refer to Section 7 for more details).
2. How We Use Your Information
We use your personal information for various purposes, including:
Providing Services: To deliver products and services you request, manage your account, and process transactions.
Improving Our Services: To personalize your experience, analyze how you use our services, and enhance the quality of our offerings.
Marketing and Communications: To send you promotional materials, updates, and other communications related to our products or services. You can opt out of marketing communications at any time (see Section 5 for details).
Compliance and Legal Obligations: To comply with legal and regulatory requirements, including responding to lawful requests and maintaining records.
3. Sharing of Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist us in operating our Site, processing payments, delivering products, or performing other business-related functions.
Affiliates and Partners: Companies related to or partnering with us to provide you with products or services.
Legal Authorities: Government agencies, regulators, or law enforcement as required by law or to protect our legal rights.
We will not share your personal information with third parties for their marketing purposes without your consent.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement security measures such as encryption, firewalls, and secure server access. However, please note that no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you. If any information is inaccurate or incomplete, you may request corrections. Please contact us at **[replace with your email]** to exercise these rights.
5.2 Opting Out of Marketing Communications
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
6. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than Australia. We will ensure that any such international transfers comply with applicable data protection laws, and we will take steps to ensure that your information receives the same level of protection as if it were being processed within Australia.
7. Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to improve your experience and analyze how the Site is used. Cookies are small text files stored on your device when you visit a website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
For more detailed information about the cookies we use, please refer to our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request the deletion of your information, we will comply with applicable legal and regulatory requirements concerning the deletion of your information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any significant changes by posting the updated policy on our Site with the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:
Rebound Skin
@reboundskin.com.au
**Address:**
**Phone:**
We will respond to your inquiries and complaints within a reasonable timeframe.
12. Complaints and Disputes
If you believe that we have breached the Privacy Act or the Australian Privacy Principles, you have the right to make a complaint. Please contact us at **[replace with your email]** with the details of your complaint. We will investigate your complaint and respond within a reasonable time. If you are not satisfied with our response, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.